Conference opening: 17 November, Thursday

5.30pm: Registration


6pm: Welcome & introductions - Mark Scotland, Minister for Health, Environment, Youth, Sports, & Culture


6.05pm: Opening remarks - McKeeva Bush, Premier, Cayman Islands


6.25pm: Remarks - Sydney Ebanks, president, Cayman Islands Medical & Dental Society


6.30pm: Keith Allred, president and managing partner, HB Strategy Group Conflict Resolution & Change Management


7.30pm: Closing remarks - Dr. Greg Hoeksema, medical director, Cayman Islands Health Services Authority 

18 November, Friday


8am: Registration and breakfast - How to develop a world class model:

8.30am - The importance of metrics - 
Presenter: Dale Sanders, chief information officer, Cayman Islands Health Services Authority 


9.30am: Metrics - an international perspective
 - Presenter: Ralph Lawson, Baptist International


10.30am: The Insurance company perspective - international - 
Presenter: Dr. Paul Nisselle, senior consultant, Educational Services, Medical Protection Society


11.30 am: Employee Health Case Study - 
Presenter: David Evans, director, Employer Services for Cerner


12.30pm: Lunch


1.15pm: Reducing cost by reducing waste
 - Presenter: Cindy Jimmerson, founder and president, Lean Healthcare West


2.15pm: The Patient Perspective. The role of the patient in reducing healthcare costs
Panel: TBA


3.15pm: The International Perspective - Bermuda - 
Presenter: Jennifer. Attride-Stirling, chief executive officer, Bermuda Health Council 


4.15 pm: The International Perspective - Canada - 
Presenter: Elinor Caplan, former Gov’t of Canada


5.15pm: The Patient Perspective. The role of the patient in reducing healthcare costs
 - Presenter: Thomas Philipson, University of Chicago, Daniel Levin Professor of Public Policy Studies, Harris School; associate faculty member, Department of Economics


6.15pm: Q & A


6.45pm: Cocktail reception 

Conference closing: 19 November, Saturday


9am: Registration


9.30am: The impact of overutilisation
 - Presenter: Brent James, chief quality officer, executive director Institute for Healthcare Delivery Research, Intermountain Healthcare


10.30am: Medical tourism
 - Presenter: Renee-Marie Stephano, president, Medical Tourism Association


11.30am: Healthcare Financing & Economic reform
 - Presenter: Seth Avery, chief executive officer, Applied Revenue Analytics and Dale Sanders, chief information officer, Cayman Islands Health Services Authority


12.30pm: Closing remarks