Caribbean Utilities Company is
chasing security deposits from about 200 of its business customers.
The power company, in a statement
on Thursday, said it had a longstanding policy requiring commercial customers
to pay a deposit that covers 45 days of service.
“A review of our commercial
customer accounts that have hit the delinquency list in the recent past found
that there were approximately 200 customers who did not have a deposit on file,
or whose monthly bills exceeded their deposits,” the statement said.
The company has written to those
customers requesting security deposits.
Some customers have complained that
they are being asked for an excessive amount and that the deposits are being demanded
even though they have not been delinquent in paying their bills.
CUC stated: “In an effort to
regularise this situation, the company has written to these customers requesting
that they place a security deposit on their account. The deposit will earn
interest at the going rate for certificate of deposits at local banks, which
will be credited to the account on a monthly basis.”
It added: “It should be noted that
unlike other businesses where payment may be demanded before the good or
service is provided, the manner in which our service is metered gives the
customer up to 45 days of credit from the time that the electricity is used
until a bill is received.”
Minister of Community Affairs and Housing Mike Adam said
he would look into the situation and speak with CUC about it.