WASHINGTON –Toyota Motor Corp President Akio
Toyoda said he was "deeply sorry" for accidents caused by safety
problems with Toyota vehicles and detailed a set of reforms that would shift
control of recall decisions away from the automaker's Japan headquarters.
Toyoda admitted a period of
explosive growth may have weakened the automaker's internal controls.
"We pursued growth over the
speed at which we were able to develop our people and our organization, and we
should sincerely be mindful of that," Toyoda said in his written
testimony.
"I regret that this has
resulted in the safety issues described in the recalls we face today, and I am
deeply sorry for any accidents that Toyota drivers have experienced," he
said.
Toyoda testifies today before a panel of the
House Oversight and Government Reform committee.
The Congressional hearings on
Toyota’s safety crises are critical for the world's largest automaker as it
seeks to repair damage over unintended acceleration problems and braking issues
that have led to the recall of more than 8.5 million vehicles around the world.
Faced with criminal investigations
by the U.S. Securities and Exchange Commission and a federal grand jury in New
York, Toyoda is vowing to make changes that will ensure Toyota maintains higher
standards of quality.
"My name is on every
car," he said. "You have my personal commitment that Toyota will work
vigorously and unceasingly to restore the trust of our customers."
He also responded to charges the centralization
of control by engineers at the automaker's "customer quality
engineering" team in Japan contributed to its slow response to the crisis.
Toyoda said the automaker would
appoint a new product safety executive in North America and bring in outside
experts to ensure that customer complaints were reflected more quickly and
fully in safety decisions.